I have always loved eating at Chick-fil-A. I mean, their food is delicious and manages to hit just the right spot. Sometimes, particularly when I ignore the nutrition information on the back of my Avocado Lime Ranch Dressing, I even feel like I’m eating a healthy meal.
But it’s not really the food that keeps me coming back. It’s the people.
In the embarrassing number of times I have frequented a Chick-fil-A, I have never once come across a disgruntled employee. They always pleasantly smile and say, “My pleasure,” when you thank them. They really do seem to enjoy their jobs.
I noticed these things before I had children, but now that I am a mom, Chick-fil-A’s service seriously blows me out of the water.
When I’m with a group of friends and our children, we naturally choose to eat at a Chick-fil-A. Why?
- When I order, they tell me they will bring me my food. I’m not sure if this is for the customer’s convenience or their own, as I’m sure I would dump my tray of food all over the place while I navigate to a table with two toddlers. Either way, it is a blessing.
- When I’m looking for a table, someone usually comes by to help me find a space that’s just right.
- Chick-fil-A employees frequently offer to find me a high chair, placemat, hand wipes, or anything else I could possibly need while eating at the establishment.
- When I’m ready to go, I’ve often had my drink refilled and my trash taken up for me.
With the stellar service, and all the fresh flowers, eating at Chick-fil-A basically becomes a little vacation in the middle of my day.
Throughout the years I’ve known quite a few people who have worked at a Chick-fil-A. If you are one of those people, thank you. Thank you for doing your job and for doing it well. I know you see more than your fair share of messy little ones, but please know that moms dearly love all of your efforts to help us have a pleasant dining experience.
You guys rock.